Frequently Asked Questions
Find answers to common questions about BestFlightHotelDeals (BFHD) and how our platform works.
1. Do you provide bookings directly?
No. BestFlightHotelDeals (BFHD) is a search and comparison platform. All bookings are made through our affiliate travel partners. When you click on an offer, you'll be redirected to the partner's website to complete your booking.
2. Is it safe to book through your links?
Yes. All bookings occur on secure, trusted third-party travel provider websites. We only partner with reputable, established travel companies.
3. Why am I redirected to another website to complete my booking?
Because our platform functions as a travel comparison and search engine. We compare prices from multiple providers and direct you to the best deals, but the actual transaction happens on the partner's secure platform.
4. Do you charge fees?
No. Our service is 100% free for travelers. You pay the same price whether you book through us or directly with the provider.
5. How do you earn money?
We earn affiliate commissions from partner websites when a user books or clicks on an offer. This is a standard practice in the travel industry and does not increase your cost.
6. Who handles customer support for my reservation?
The travel provider where you completed your booking. They manage all aspects of your reservation including payment, confirmation, changes, and cancellations.
7. Can I modify or cancel my reservation through you?
No. Since we don't handle bookings, you must contact the travel provider directly to make any changes or cancellations to your reservation.
8. Are your prices accurate?
We display the best available information from our partners in real-time, but final prices may vary slightly. Always verify pricing on the partner's website before completing your purchase.
9. Do you store my booking details?
No. We never store payment information, booking details, or sensitive personal data. All transactions occur directly on our partners' secure platforms.
10. Which countries do you serve?
We serve global travelers, with a focus on Canada and the United States. Our partners offer destinations and bookings worldwide.
11. Can I trust the prices I see?
Yes. We work only with legitimate, established travel providers. However, prices can change quickly due to demand, so we recommend booking soon after finding a deal you like.
12. How do I contact you?
For questions about our website or services, email us at info@bestflighthoteldeals.com. For booking-related issues, contact your travel provider directly.
Have more questions? Contact us and we'll be happy to help!